Pursuing customer satisfaction is our responsibility.
promise
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customer complaint failure
Reply by phone, e-mail, fax and other means within 2 hours, if the problem cannot be solved by phone reply,
door to door survey within 24 hours. (except for weather, traffic jam and other reasons.
value added service
We provide customers with "one-stop" service, from customer consultation - Design Scheme - design confirmation - making mould - sample confirmation - production - Sales - after sales service.
Service Introduction
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1. Ensure quality first, original quality of the original factory, priority of the original factory or agent supply channel source, and provide professional external packaging.
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2. There is no limit on the quantity and amount of orders to meet the test, R & D and other emergency problems of new products and technologies.
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3. Strong stock quantity and thousands of original factories on standby, greatly shorten the ordering cycle.
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4. According to the purchasing habits of customers, timely feedback the material market dynamics, combined with its production plan forecast, try to help achieve zero inventory material management.
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5. The experienced FAE technology team provides advanced components, technical information and related alternative solutions. 24h * 7 online business customer service and offline customer service team, no matter how many needs can be implemented in a moment.
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6. Ensure quality first, original quality of the original factory, priority of the original factory or agent supply channel source, and provide professional external packaging. Help to improve the realization rate of customers' dead materials, digest overstocked inventory, accelerate capital flow, and reduce labor costs and storage space.
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7. In order to reduce the complex inquiry processing links, the purchasing staff is like a professional purchasing team, which greatly improves the complete set rate of materials and reduces the inquiry cost.
